Ofgem should not change its debt allowances mechanism so that suppliers can recover costs associated with the ban on forced prepayment meter (PPM) installations, according to the government’s advisor on fuel poverty. The Committee on Fuel Poverty claims that putting such an adjustment in place would “effectively be penalising all consumers for the failings of their suppliers in their treatment of some of the most vulnerable among them”.
Allowing suppliers to recover costs of PPM ban ‘penalises customers’
