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The winners of the Utility Week Awards 2021 have been revealed at the rescheduled ceremony at London’s Grosvenor House Hotel.
Anglian Water took home the flagship award as well as sharing the Team of the Year award with Kier and Clancy. See below for a full list of winners in 13 categories, which were announced on Monday night by celebrity host Dara O’Briain.
This year’s Industry Champion award was given posthumously to Audrey Gallacher OBE, the deputy chief executive of Energy UK, who passed away in January.
Utility Week editor James Wallin said: “It was with a heavy heart that we postponed the awards in December but it was fantastic to finally be able to reunite the industry in person to celebrate so many achievements.
“The utilities sector faced a barrage of challenges in 2021 but also highlighted its adaptability and the passion to find innovative solutions to potential barriers. The many submissions we received showcased best practice in everything from engaging communities, to forging ever-closer partnerships with supply chains and the all-important progress on net zero.
“A huge congratulations to our winners and a heartfelt thank you to all those who took the time to enter. We look forward to receiving your submissions for the Utility Week Awards 2022 when entries open in June.”
The winners
Capital Project of the Year
Winner: Thames Water, Clancy and Kier (KCD) for the major sewerage infrastructure project, Chesterton Farm
Collaborative Excellence Award
Winner: City of Edinburgh Council, Morrison Energy Services, Turner & Townsend, RSK, Guard for their work on the Trams to Newhaven Project
Community Investor Award
Winner: SSEN Distribution in partnership with Shetland Telecom for its efforts to connect remote communities using fibre optic technology
Customer Experience Award (sponsored by IFS)
Winner: United Utilities for its determination to deliver empathetic collections service through the pandemic
Customer Vulnerability Award
Winner: The cross-industry Home & Well initiative backed by: Citizens Advice Hampshire, SSEN Distribution, Southern Water, Portsmouth Water, SGN and NHS Hampshire, Southampton and Isle of Wight Clinical Commissioning Group
Digital Transformation Award (sponsored by Salesforce)
Winner: Centrica and Cognizant Worldwide for their deployment of an interactive virtual engineer solution
Disruptor Award
Winner: Western Power Distribution for launching and growing the Flexible Power platform
Employer of the Year
Winner: UK Power Networks for its “Mission Possible”
Innovation Award (sponsored by Amazon Web Services)
Winner: Yorkshire Water, Stantec and Xylem for creating the Sheffield West Hydraulic Digital Twin as part of their wider smart water network programme
Highly commended: Octopus Energy for its commitment to “empowering people to save the planet”
Net Zero Award (sponsored by Capgemini)
Winner: SSEN Transmission for its drive to deliver a net zero future
Highly commended: Cadent and Northern Gas Networks for their Hydrogen Homes initiative
Team of the Year
Winner: Anglian Water, Kier and Clancy for their Integrated Metering and Developer Services Alliance
Utility Partner of the Year
Winner: Octopus Energy for its partnerships to deploy its Kraken platform with fellow utilities
Utility of the Year
Winner: Anglian Water
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