Adam John

First Utility becomes latest supplier to increase SVT tariff

First Utility has become the latest challenger brand to raise its standard variable tariff (SVT) to the revised price cap level.

Ofgem to revoke collective switching trial order on Npower

Energy regulator Ofgem has proposed to revoke a provisional order imposed on big six supplier Npower today (13 March).

‘Lack of awareness’ results in low water market participation

A lack of awareness of the water retail market among small businesses has prevented many from shopping around for a better deal, the water watchdog has suggested.

Spark Energy customers ‘confused’ by debt collector contact

More than 100,000 customers of Spark Energy, the supplier which was taken over by Ovo Energy in November last year, have been contacted by third parties in relation to unpaid debts.

Ofgem issues URE Energy with final RO payment order

Ofgem has issued URE Energy with a final order, meaning the supplier must pay more than £200,000 in renewables obligation (RO) payments by 31 March.

Ovo and Octopus top Uswitch annual energy awards

Challenger suppliers have topped the annual Uswitch.com customer satisfaction report as figures show a decline in overall satisfaction for the second year running.

Brilliant Energy becomes third supplier to fail in 2019

Brilliant Energy has ceased trading just days after it was revealed to be in credit default, Ofgem announced today (11 March).

DCC confirms installation of 500,000th SMETS2 device

‘More than half’ have smart meter issues when switching

Research commissioned by consumer group Which? has found more than half of people are having issues with interoperability with their smart meter when they switch supplier.

Utilities industry voices mark International Women’s Day

Utility companies and trade bodies from across the industry have been marking International Women’s Day today (8 March).