Utility Week

Event: Utility Week and WNS Customer Trust Council roundtable

What constitutes a vulnerable customer? This is a question that has vexed utility companies for

Ofgem to investigate SSE’s ‘cheapest tariff’ messaging

Cyber security and utilities

Chief executive’s view: engaging with energy

The energy efficiency agenda

The government’s recent Clean Growth Strategy was short on detail but has nonetheless been warmly

Managing risk in energy projects

Tricky triads

The network flexibility revolution

Innogy and SSE: edging towards exit?

I am the Customer: earning trust