Utility Week

Giving customers breathing space

This month saw the Debt Respite Scheme, also known as “breathing space", come into force. The legislation is designed to give customers with problem debt temporary legal protections from creditor action. Jayne Gardner, head of debt recovery at Corclaim, examines how it is likely to affect the utilities sector.

WIMES, Ecodesign and the quest for higher standards

As governments, economies and industries are challenged with meeting Net Zero by 2050, the UK water industry has gone a step further and pledged its own deadline of 2030. In doing so, it has set a standard against which other industries should be measured. Such impressive targets won't be met without innovation, work, and a healthy dash of legislation though, as ABB's Rich Gee explains.

Continuous analysis improves drinking water quality

What exactly is the circular economy?

Request to Pay – shaking up billing operations

The role of gas networks in cracking the home heat conundrum

Flexible Connections: Blocker or Enabler?

Hydrogen: No silver bullet without government firepower

Digital substations are a catalyst to achieving net zero

Countdown to COP: The state of storage