Utility Week

The four pillars of megaproject management

Webinar: Transforming CX in utilities – personalisation at speed 

Lessons for the DSO transition

CGI’s Rich Hampshire shares his thoughts on the transition towards distribution system operation, including the challenge of balancing risk and necessary innovation and the need for new ways of engagement with stakeholders.

WPD: Answering our critics

Decarbonising UK’s industrial heartlands critical to net zero

Consumer markets are unprepared for net zero

Building customer relationships is all about establishing trust

Help is at hand for customers nearing ‘debt time-bomb’

The human challenge of more and better for less

From harnessing earth’s resources to saving the planet, driving technological change and reducing costs, today’s leadership teams in utility companies have a lot to contend with. Is it a case of ‘to act or be acted upon’? EIC’s Alan Mullett reflects on how productivity and wellbeing can be approved in tandem.

The future of serving customers