Utility Week

Ofgem rule changes risk penalising ethical suppliers

Juliet Davenport, CEO of Good Energy, shares her views on Ofgem's recent proposals to strengthen the rules for energy suppliers. She argues there is a risk they could unfairly penalise well-run businesses by requiring them to put cash down up front to cover the cost of customer balances and environmental schemes.

Regulatory shake-up needed to hit net-zero

Securing renewable assets

Vulnerable Customers Whitepaper

Download this new utilities white paper which looks at the common challenges that prevent companies from delivering a positive experience for customers in vulnerable circumstances – and explores how we might simplify them.

We should be intensely relaxed about a permanent energy price cap

In response to a Utility Week piece regarding the future of the energy price cap Greg Jackson, chief executive of Octopus Energy, makes the case for a permanent price cap. He cites the comparison with the minimum wage and its effect on employment.

Tackling rising customer expectations in the water sector

As water utilities prepare for C-MeX, what role can debt collection play in improving satisfaction rates, asks Jon Hickman of Flexys.

Energy companies must pay their bills too

Action on companies failing to meet their Renewables Obligation deadlines is welcome but tougher action is needed to ensure suppliers are acting responsibly, says SSE Energy Services managing director, Stephen Forbes.

Lobbying at the heart of looming Capacity Market crisis

Dr Matthew Lockwood gives his view on the role lobbying by big energy firms played in the breakdown of the system. He argues that new ways of making energy policy are essential if the UK is serious about reaching its net-zero goal.

What next for the retail water market?

How has the non-domestic water market evolved since opening up to competition two years ago? Business Stream chief executive Jo Dow, who will address this issue at next week's Utility Week Congress, gives her view.

Western Power Distribution – Case study

Transmission cables perform the essential function of carrying power between buildings. As these cable products