Utility Week

Chief executive’s view: vulnerability and debt

If you go to any energy industry event these days, you would be hard pushed

Utility Week Awards winner case study: Staff Development Award 2018

Customer loyalty in the price comparison age

Consumers are now more informed, engaged and empowered than ever before when it comes to

Flexible payment can work for all

Bad debt continues to be an endemic problem for UK utilities. It’s been a critical

Rushing the smart rollout is destroying public confidence

V2G coming soon?

Theresa May’s successor must follow through on her net zero commitment

In one of the final acts of her premiership, Theresa May has thrown down the

Time to tackle the workforce crisis

The sector has a protracted workforce crisis, especially in the energy networks. The workforce is

Off-site approach can cut costs

Customer satisfaction and loyalty in an era of switching