Utility Week

Water shares nosedive amid Brexit ‘shambles’

Water firms urged to become ‘truly customer-centric’

Water companies must increase their focus on customers to become “truly customer-centric”, Ofwat chief executive Rachel Fletcher has insisted.

Water companies ‘well-prepared’ for winter

The rise of voice-controlled interface

"What makes voice more compelling as an interface for the “smart home” is its ability to become a unifying, integration layer"

Wave signs water retail contract with Sports Direct

Chief executive’s view: How to survive in the energy retail market

Eversmart launched at a time, in 2016, when the energy market was becoming increasingly crowded,

A tribute to Robert Symons, chief executive, WPD

On 7 November, we heard the sad news that Western Power Distribution chief executive Robert Symons had passed away at the age of 65, ­following a battle with cancer.

Water wholesalers urged to step up market performance

Ofwat has insisted wholesalers in the business retail market must step up the quality of service they provide to retailers.

Utility Week Guide – essential reading for entrants into utilities

The deep, dark waters of utility renationalisation

Any attempt to bring the public utilities back into state ownership will be a fiendishly complex affair.