Utility Week

Can hydrogen come to the rescue of heat?

The case for using hydrogen to decarbonise heat

"We now need to lay the groundwork to enable government to make decisions about the long-term future of heat"

Interview: Tony Smith, chief executive, Consumer Council for Water

“There is still a problem with some companies on complaints, despite the service incentive mechanism, and despite CCWater’s pressure”

‘Unprecedented’ number of energy suppliers miss RO payments

Exclusive report: Optimising customer journeys in energy retail

This Insight Report from Utility Week, in association with Thunderhead, explores how companies inside and outside of the energy sector are taking on the challenge of changing customer expectations, how they can improve customer journeys, and the role customer engagement plays in their growth plans.

Hackney Council jumps on the energy supplier bandwagon

UKPN guides local authorities on energy opportunities

UK Power Networks (UKPN) has launched a guide on “future energy” for local authorities, encouraging them to “embrace a low-carbon future”.

The big six become the big five

Utility regulation must be tough ‘whatever the landscape’

CEO View: Shaping the future of our water