01342 332057
info@utilityweek.co.uk
Water companies have been warned by the Consumer Council for Water (CCWater) to take “decisive action” to boost “unimpressive” levels of customer satisfaction with fairness and value for money.
7 years ago
Low wind resource in May and June hit Greencoat’s portfolio generation in the first half of the year, putting it 6 per cent below budget at 951GW.
Northumbrian Water does not anticipate any supply issues, as it was well-prepared for the dry weather experienced by the UK over the last few months, the company’s chief executive has assured.
The rate of switching in the water retail market has dropped to almost its lowest level since the market opened, MOSL has revealed.
A proposed change to the codes which govern the water retail market will result in customers being able to be back-billed, Castle Water has warned.
Laundry firm Berendsen has applied to Ofwat for a self-supply licence which would allow it to provide water retail services to its 32 sites, and associated persons.
Anglian Water won the 2017 Utility Week Capital Project Management Award for its Grafham Resilience Scheme. Utility Week takes a look at this ground-breaking project and the criteria Anglian met to win the award.
"Remaining the top-performing network company is getting ever harder because the incentive mechanism encourages us all to improve"
"Because of the dramatic pace of change in the industry, we recently took on an exercise to fundamentally reassess what we were here for"
If you have a project, initiative, team or technology that is breaking new ground and exceeds customer expectations − shout about it!