Denise Chevin

Unlocking the value of data for better asset management

Pioneering applications of asset data capture were showcased in a recent webinar which is now available to download.

Why good management equals good mental health

Webinar download: Improving the digital experience for priority groups

Advice for helping utility customers improve the digital experience for vulnerable customers is available in a Utility Week webinar – now available to download.

Utility of the Future: Strength in numbers

What wisdom can the likes of Ofcom and the Pensions Regulator bring to utility regulation? Denise Chevin asks Emily Keaney, director of the umbrella organisation the UK Regulators Network.

Octopus: A tech firm that does energy

Vulnerable customers urged to claim fuel payments

Find out what energy charities are doing to help vulnerable customers claim payments and keep warm this winter.

Make every customer contact count

UU and ENW: Lessons from the Priority Service Register data sharing trial

Ahead of the data sharing project being rolled out nationwide in the spring, we talk to trialists

Networks specialist joins UW for better asset data free webinar

The line-up for Utility Week's webinar is now complete, with the addition of an expert from the energy sector.

Voters back tougher net-zero polices and direct taxation to cover costs

Nearly half the general public would prefer the costs of decarbonising heat and electricity to be met by direct taxation rather than a surcharge on energy bills, according to an exclusive survey for Utility Week.