James Wallin

A dark day for energy

The explosive accusations about the behaviour of British Gas contractors and Ofgem’s damning review of customer service standards across the retail sector, contrasted with Shell’s admission of eye-watering profits, made for a dismal day for energy. Utility Week editor James Wallin discusses what this means for the industry’s long-term reputation, the debate over prepayment (PPM) meter customers and the role of regulation.

Eon warned over ‘severe deterioration’ in call wait times

National Grid completes gas arm sale

ESO contracts 800MWh of flexibility in first live DFS auctions

ESO orders demand flexibility service to go live for first time

Demanding change: Is DFS a game-changer or gimmick?

Wind generation exceeds 21GW for first time

Britishvolt in sale talks

Weekend press round-up: Energy bill support for firms to be cut

In our latest review of sector coverage in the national media, there are multiple reports that the government will announce reduced support for business energy bills today, as trade bodies warn of the strain their members are under. Meanwhile, an influential Conservative committee has called for communities living near new onshore wind and solar farms to be given 100% discounts on their energy bills and there are warnings that England faces further droughts this summer.

Banning PPM switches would be a ‘problematic’ solution