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5 years ago
As the Extinction Rebellion continues to cause havoc in London, is it time for utilities leaders to challenge themselves on whether they are doing enough to bring the full weight of their organisational potential behind tackling climate change?
6 years ago
This research into the relationship between pricing and trust in UK utilities was instigated at the request of members of the Utility Week-WNS Trust Council, a group of industry leaders with responsibility for customer experience and strategic development at both energy and water companies.
In exclusive research by Utility Week and OpenText, utility stakeholders were asked to identify the biggest barriers to digital transformation – and whether radical change is imminent.
7 years ago
The readiness of water companies to meet Ofwat’s requirements for resilience in the round in their PR19 business plans, is a “mixed bag” the chief executive of Energy and Utility Skills has warned.
Customers of Ovo Energy who own electric vehicles (EVs) “will never need to pay for a mile of driving again,” following the launch of new vehicle to grid (V2G) charging technology by the supplier.
Research by Utility Week and WNS into the reasons for consumers' widespread mistrust of utilities is aiming to help industry leaders build better relationships with their customers. Jane Gray reports.
Utility Week reviews the findings from the first iteration of its new regular research series with industry chief executives. This fourth and final instalment of research analysis covers CEO views on access to finance and investor confidence.
Utility Week reviews the findings from the first iteration of its new regular research series with industry chief executives. This third instalment of research analysis covers CEO views on radical changes to business models.
