Jane Gray

Making flexibility mainstream

The concept of energy flexibility is making headway as industry and consumers become attuned to its potential. But we’re still a long way from business as usual use of it for delivering day to day system and user benefits. Industry speakers talk about the steps needed to make flexibility hit the mainstream.

CFO Outlook 2023

Resilience: The bogeyman

Urgently needed interventions for long term energy resilience are being hobbled in a mire of market disincentives for investment and strategic ambiguity, according to energy network leaders.

Can FOMO drive a utilities sector revolution?

Fewer than one in ten consumers want service innovation from their utilities according to new consumer research. But many utilities have hung their hats on a shift into high value solution provision as an escape route from unsustainable market norms and the pressures of the climate emergency. Can fear of missing out on strategic goals drive the market changes needed to flip consumer sentiment? Utility Week explores the challenge.

Three grand challenges for the energy market

Innovation for the masses?

Serving up net zero

Trialling open banking: tales from two utilities

Perfect storm of hardship

Rising challenges in customer service