paulnewton

How to really engage with customers on energy efficiency

From Russia with Gas

Pipe up: Denise Massey

“Bringing together people with shared interests and galvanising them around a particular cause is not easy.”

How ensemble weather forecasting renders more accurate predictions

Investor view: Martin Brough on the smart world

Chief executive’s view: David Smith, ENA

Speaker’s corner: Jason Sharpe, managing director, Ovo Energy

Speaker’s corner: Jo Causon, chief executive, Institute of Customer Service

Ofwat publishes draft determinations for PR14

Pipe up: buy cheap, buy dear

We all like a bargain, but squeezing purchasing costs too tightly can prove expensive in the long run.