paulnewton

Serving customers right

Whatever walk of life people may be in, they will have come into contact with

The grid itself needs to change

Until recently the UK government’s future energy plans relied heavily on expensive new nuclear power

France did it smarter

Ever since the government made the decision to proceed with smart meter deployment, in December

Chief executive’s view: Gas has a big role in the UK’s low-carbon future

Almost half (46 per cent) of our energy consumption is for heat, and when you

SIM scores: Signed, sealed …delivered?

Resilience. It’s transcended buzzword and become standard fare in nigh-on every water-related conversation going. This

Pensions need to be de-risked

The year ahead for pensions across the utility sector looks set to be an uncertain

Network charging reforms needed

Writing on utilityweek.co.uk recently (“One step forward, three steps back?”), Jonathan Marshall, head of analysis

Debt collection with a conscience

Debt recovery is a necessity but also something that can cause utilities lots of stress

Putting a value on network services

Data will shape utilities