paulnewton

You must keep pushing on service

The latest UK Customer Satisfaction Index shows utilities doing better than they have for a

New guide helps energy suppliers address the vulnerability agenda

There are practical steps that energy suppliers can take to help those most in need. The

Expert view: Balfour Beatty streamlines job management and workforce scheduling with Kirona

Customer service goes digital

Consumers will accept smart meters more readily if they see how useful they can be

How will Brexit affect the funding and operation of UK interconnectors?

The big promise of peer-to-peer energy trading

How senior utility managers plan to embrace the smart system revolution

The water company of 2030 must learn to live with change

Pipe up: Skills training out of kilter

“The four UK nations are taking four different approaches to apprenticeship policy.”