paulnewton

Latest posts by paulnewton

Opinion: Will Morris, Group managing director, retail, SSE

9 years ago

How customer service can weather the storm

9 years ago

Thinking in circles: changing the way you look at water treatment

9 years ago

Standing out from the crowd by effective use of branding

9 years ago

Pipe up: training the next generation

9 years ago

Pipe up: we must do more for apprenticeships

9 years ago

Energy suppliers must share savings made through falling wholesale gas prices

9 years ago

Opinion: smart meters will change the world of customer service

9 years ago

Chief executive’s view: RIIO is delivering for customers

9 years ago

I am the customer: Jo Causon

9 years ago