paulnewton

The GIB: investing in a greener future

Water company trust issues

I am the customer: Lewis Shand Smith

Chief executive’s view: Building on PR14

Energy suppliers must be equipped to take customers on their digital journey

Is there a white label way for water?

Ensure your social enterprise network does not fall foul of data rules

The UK has chosen a dumb way to roll out smart meters

Experience counts

Pipe up Simon Harrison

“There is little around that really engages customers or uses live information to provide greater value.”