Ruth Williams

Water retail complaints continue to fall

CCW has warned water retailers to "get their act together" as complaints remain higher than before the market opened, despite falling for a third successive quarter.

Anglian completes Europe’s largest filtration system

Yorkshire rejects Ofwat’s final determination and seeks CMA appeal

Wessex: customers want investment not cuts

Bevan: The ‘main thing’ is the climate emergency

Scottish Water expects ‘moderate’ rise in bills to fund climate change resilience

Scottish Water will move into a longer term regulatory cycle from 2021, with investment plans that will have a knock-on effect for bills. The company's 25-year strategic plan sets out its goals to achieve carbon neutrality, invest in its assets and safeguard resources against climate change.

Severn Trent director moves to Cadent

Tor slams regulator as it exits ‘toxic’ water retail market

UU chief financial officer to retire; Moodys predicts lower penalties

A week after United Utilities accepted its final determination, it has announced the departure of its chief financial officer. Meanwhile, Moodys has set out its predictions for the company including lower penalties and the impact of transitioning to CPIH-linked assets value

Ex-Ofwat chief to lead regulation council