Ruth Williams

Four companies warned by water watchdog over complaints

The Consumer Council for Water (CCWater) has singled out four companies for continued issues with handling customer complaints. However, there was more positive news across the water sector as a whole.

Southern Water’s darkest week

Business Stream receives sector’s first Waterwise mark

Thames named as environmental leader

Anglian fined for sewage incident

Anglian Water has been fined by the Environment Agency for polluting a river in Northumbria after a serious of alerts failed to notify staff of a malfunction at a pumping station. Maintenance had been carried out but no records were available relating to cleaning and maintenance of the faulty parts.

Southern bucks complaint trend with 40% reduction

Southern Water has been named as one of the UK's top ten companies for dealing with complaints

Sector calls PR19 determinations ‘unworkable, unfinanceable and unachievable’

EA asks for clearer, joined-up drought planning

EA and Water UK back Unblocktober campaign

United Utilities welcomes next wave of apprentices