Ruth Williams

Affinity surpasses leakage target

Affinity Water has said it is confident of meeting its leakage commitment for the current asset management period to 2025 after surpassing its leakage target for the past year. It reduced water lost by 15.8% against a target of 14%. This was against a backdrop of challenging weather worsening the conditions that cause pipes to crack and burst.

UU launches trial to turn sewage into hydrogen and graphene

Reforms for Ofgem and Ofwat laid out

Can the sector innovate through troubled waters?

Amid turbulent times for the water sector, the seventh Northumbrian Innovation Festival welcomed thousands of guests seeking the answers to the sector's most pressing problems. Utility Week caught up with the firm's chief executive Heidi Mottram and chief information officer Nigel Watson, as well as witnessing some of the many innovations on display.

UU rolls out hardship hub

United Utilities has made its hardship hub available for everyone to use after online requests for support with bills increased 74% this year. The service is a one-stop shop for advice and schemes on paying bills, housing enquiries and debt advice from hundreds of local and national initiatives

How innovation can make water sexy

Heidi Mottram: Single social tariff is a ‘no brainer’

Water minister dodges social tariff and wet wipe commitments

Ofwat outlines possible C-Mex changes for PR24

Thames knock-on effect hurts listed water firms