Ruth Williams

United Utilities and Thames lay out river health ambitions

Anglian sets out five-point innovation plan

Thames adds regional focus to turnaround plans

One year into its eight-year turnaround plan, Thames Water has set out plans to bring customer contact centres back to the UK and in-house to improve the service it offers to billpayers. It also creating two regional operational management hubs - one for London and one for the Thames Valley and Homes Counties - which can respond more speedily and flexibly to regional issues.

Anglian and Severn Trent make joint river commitments

On the move: Elexon appoints new chief executive

Severn Trent establishes global innovation hub network

Severn Trent is establishing innovation hubs globally to find solutions for common water sector problems from around the world, with an initial focus on reducing carbon emissions and lowering leakage rates. The first hub has been set up in Scandinavia with more to follow in Europe, Asia, North and South America as well as Australia and New Zealand

UKWIR seeks research partners for 13 projects

Affinity SOS campaign saves one billion litres of water

Environment Agency raises abstraction licence charges

MOSL brings data strategy to life

MOSL has set out its plan to improve the quality, completeness and accuracy of data held in the non-household market operating system to move the market beyond long-held frictions and towards playing a significant role in wider water challenges such as scarcity and achieving net zero carbon emissions.