The current disjointed approach to social tariffs in the water sector leaves consumers at the mercy of a postcode lottery. With each water company setting its own support mechanisms, calls for a single social tariff have increased during the cost-of-living crisis. While water companies do all offer financial help to billpayers, the generosity of support available varies from company to company. As part of our Action on Bills campaign, Utility Week has broken down the support currently offered by the country’s water companies.