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Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

6 months ago

‘Why is Boris Johnson on the PSR?’

6 months ago

Smart meter installations fall to lowest level in years

6 months ago

Trust in water sector hits all-time low

6 months ago

Local energy plans must be funded to ensure a just transition

6 months ago

Latest

Five things you need to know about digital billing and payments

10 months ago

Calls for water efficiency ‘propaganda’ to cut usage

10 months ago

More than 5m in debt to energy supplier

10 months ago

Tariff mandate mooted to replace standing charges

10 months ago

British Gas labels Which? as ‘behind the curve’ after rock bottom ranking

10 months ago

More than 2.2m sign up to Demand Flexibility Service

10 months ago

Switching sees ‘slow and uncertain rise’ in 2023

10 months ago

Government urges consumers to apply for WHD before deadline

10 months ago

Wave launches consumption alerts to tackle leaks

10 months ago

‘Crowded meter room’ solution aims to boost smart meter uptake

10 months ago

‘Seismic shift’ needed to break smart meter ceiling

10 months ago

One in five Brits still flush wet wipes

10 months ago

Novel tariffs to be trialled across water sector

10 months ago

Time for more science in employee engagement

10 months ago

Charity ‘forced to take action’ over government’s support failings

10 months ago

Millions turn down heating despite health risks

10 months ago

All Portsmouth Water customers to have smart meter in eight years

10 months ago

Ofgem slammed for allowing forced PPM installs before publishing review

10 months ago

Digital experiences – the direction of travel in energy and water utilities

10 months ago

PPM self-disconnections rise by 650% since crisis began

11 months ago

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