Customers

Editor's Picks

Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

1 year ago

‘Why is Boris Johnson on the PSR?’

1 year ago

Smart meter installations fall to lowest level in years

1 year ago

Trust in water sector hits all-time low

1 year ago

Local energy plans must be funded to ensure a just transition

1 year ago

Latest

Private rental sector ‘ill-prepared’ for net zero

2 years ago

Ofgem concedes standing charge reforms could hit customers

2 years ago

Ofwat sets its value to householders at £1.1bn

2 years ago

Non-domestic market boosts switches to two-year high

2 years ago

Energy sector has created its own smart meter rollout woes

2 years ago

RO mutualisation avoided for first time since 2017

2 years ago

Water watchdog backs uncapped pollution fines

2 years ago

Energy flexibility: Build it and they will come?

Date: 29/11/2023 11:00 am

Eon boss warns of a repeat of energy market ‘gold rush’

2 years ago

Allowing suppliers to recover costs of PPM ban ‘penalises customers’

2 years ago

Flint: Energy bosses ‘lack curiosity’ about consumers

2 years ago

Six suppliers pay out £11m for smart meter failings

2 years ago

Meter reading issues add to water company woes

2 years ago

Octopus partners with major housebuilder to deliver ‘zero bills’ homes

2 years ago

Energy retailers urged to bring in their own social tariffs

2 years ago

Creating the virtuous circle: Why employee engagement is essential to customer satisfaction

2 years ago

Approval granted for Wessex’s £100m sewage plant expansion

2 years ago

Ofgem warns suppliers over poor behaviour

2 years ago

Using cloud computing? Here’s how to make your network cybersecure

2 years ago

Is OT the ‘soft underbelly’ of your company?

2 years ago

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