Customers

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Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

11 months ago

‘Why is Boris Johnson on the PSR?’

11 months ago

Smart meter installations fall to lowest level in years

11 months ago

Trust in water sector hits all-time low

12 months ago

Local energy plans must be funded to ensure a just transition

12 months ago

Latest

Private rental sector ‘ill-prepared’ for net zero

1 year ago

Ofgem concedes standing charge reforms could hit customers

1 year ago

Ofwat sets its value to householders at £1.1bn

1 year ago

Non-domestic market boosts switches to two-year high

1 year ago

Energy sector has created its own smart meter rollout woes

1 year ago

RO mutualisation avoided for first time since 2017

1 year ago

Water watchdog backs uncapped pollution fines

1 year ago

Energy flexibility: Build it and they will come?

Date: 29/11/2023 11:00 am

Eon boss warns of a repeat of energy market ‘gold rush’

1 year ago

Allowing suppliers to recover costs of PPM ban ‘penalises customers’

1 year ago

Flint: Energy bosses ‘lack curiosity’ about consumers

1 year ago

Six suppliers pay out £11m for smart meter failings

1 year ago

Meter reading issues add to water company woes

1 year ago

Octopus partners with major housebuilder to deliver ‘zero bills’ homes

1 year ago

Energy retailers urged to bring in their own social tariffs

1 year ago

Creating the virtuous circle: Why employee engagement is essential to customer satisfaction

1 year ago

Approval granted for Wessex’s £100m sewage plant expansion

1 year ago

Ofgem warns suppliers over poor behaviour

1 year ago

Using cloud computing? Here’s how to make your network cybersecure

1 year ago

Is OT the ‘soft underbelly’ of your company?

1 year ago

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