Customers

Octopus buys Shell Energy

Compensation cap for storm power cuts rises to £2,000

ESO unveils details of next Demand Flexibility Service

Armitt: Water sector has a lot of catching up to do

Heat pump proposals ‘cut all the wrong corners’

Eon launches bereavement tool

Helm: Breaking up Thames would be a good start

Economist Dieter Helm has proposed dividing beleaguered Thames into two public limited companies with simplified ownership to improve management and prevent financial engineering. The sector's long-term critic also took Ofwat to task for not taking steps to strip poorly-performing companies of their licences and proposed reverting to the single-company structures of the original privatised companies.

Fuel poor should be placed on October 2020 tariff rate

Cadent launches Warm Homes Network

DFS must not punish those unable to take part

Pressure mounts on government to scrap price cap

Price cap falls below £2,000

Warm Home Discount scheme ‘long way short’ of social tariff

Eon downgraded over switching failures

Energy price cap is here to stay

Unblocking Energy Flexibility

‘Serious concerns’ raised over Ovo’s complaints handling

Government and Ofgem must ‘throw their weight’ behind DFS

Government must not see price cap as answer to affordability

Ofwat warns suppliers against overstating energy costs