Customers

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Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

11 months ago

‘Why is Boris Johnson on the PSR?’

12 months ago

Smart meter installations fall to lowest level in years

11 months ago

Trust in water sector hits all-time low

12 months ago

Local energy plans must be funded to ensure a just transition

12 months ago

Latest

Cadent awards £25m in grants in five years

11 months ago

Compensation claim against six water companies rises to £1.5bn

11 months ago

EDF launches fist solar tariff with no standing charge

11 months ago

Diagnosis: Cold home

11 months ago

Voters back social energy tariff but don’t want to pay

11 months ago

Wessex CEO hits out at executive pay  

11 months ago

Lib Dems vow to banish Ofwat and water company bonuses

11 months ago

Utility Week Podcast: Octopus, Ofgem and ESO

11 months ago

Wessex lines up new CEO as Skellett steps down after 35 years at helm

11 months ago

Octopus vows to offer all customers same deals if BAT is lifted

11 months ago

Businesses lose grip on energy consumption

11 months ago

Fifth of Brits in energy debt turn to loan sharks

11 months ago

From offshore to underground: Using partial discharge to predict cable failure

11 months ago

We cannot let drinking water become the next source of public outcry

11 months ago

LAEPs provide critical pathway to investment for cash-strapped councils

11 months ago

Weekend press: Energy bills unlikely to fall in medium term, Ofgem warns

12 months ago

Suppliers to be held to smart meter code of practice

12 months ago

Switching figures show competition can thrive with BAT

12 months ago

Smart meter ‘accountability gap’ appearing between DCC and suppliers

12 months ago

National Grid to tap up investors and offload assets to fund £60bn plans

12 months ago

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