Customers

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Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

5 months ago

‘Why is Boris Johnson on the PSR?’

6 months ago

Smart meter installations fall to lowest level in years

6 months ago

Trust in water sector hits all-time low

6 months ago

Local energy plans must be funded to ensure a just transition

6 months ago

Latest

Cadent awards £25m in grants in five years

5 months ago

Compensation claim against six water companies rises to £1.5bn

5 months ago

EDF launches fist solar tariff with no standing charge

5 months ago

Diagnosis: Cold home

5 months ago

Voters back social energy tariff but don’t want to pay

5 months ago

Wessex CEO hits out at executive pay  

5 months ago

Lib Dems vow to banish Ofwat and water company bonuses

5 months ago

Utility Week Podcast: Octopus, Ofgem and ESO

5 months ago

Wessex lines up new CEO as Skellett steps down after 35 years at helm

5 months ago

Octopus vows to offer all customers same deals if BAT is lifted

5 months ago

Businesses lose grip on energy consumption

5 months ago

Fifth of Brits in energy debt turn to loan sharks

5 months ago

From offshore to underground: Using partial discharge to predict cable failure

5 months ago

We cannot let drinking water become the next source of public outcry

6 months ago

LAEPs provide critical pathway to investment for cash-strapped councils

6 months ago

Weekend press: Energy bills unlikely to fall in medium term, Ofgem warns

6 months ago

Suppliers to be held to smart meter code of practice

6 months ago

Switching figures show competition can thrive with BAT

6 months ago

Smart meter ‘accountability gap’ appearing between DCC and suppliers

6 months ago

National Grid to tap up investors and offload assets to fund £60bn plans

6 months ago

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