Customers

Utility Warehouse launches cheapest fixed tariff

Call for energy ‘help to repay’ scheme for 5.5m Brits in debt

Caution urged as fixed deals return to ‘volatile market’

Customers need targeted support, not blunt tools

Eon pays out £5m over poor customer service

Water bills ‘will not fund bonuses’

Smart meters have bigger consumption impact than anticipated

Unspent EBSS money should be used to end standard credit premium

Retailers urged to make energy bills clearer

Can hydrogen trials really offer choice?

Wessex fined for providing undrinkable water

Wessex Water has been hit with a £280,000 fine after it provided customers with undrinkable water for three weeks. The company has also agreed to pay out more than £21,000 to its affected customers. The fine was handed down by Swindon Magistrates following prosecution by the Drinking Water Inspectorate.

‘Clear case’ for energy suppliers to extend opening hours

Weekend press round-up: Boiler makers up in arms over UK heat pump targets

Smart meter installation rate must double to hit target

Thames sets out £32bn drainage plan

Three in four homes struggle to pay utility bills

Charity boss says EBSS vouchers don’t work

Targeted support urgently needed following price cap update

Reform for Resilience

Portsmouth Water in talks to licence Kraken