Customers

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Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

6 months ago

‘Why is Boris Johnson on the PSR?’

6 months ago

Smart meter installations fall to lowest level in years

6 months ago

Trust in water sector hits all-time low

6 months ago

Local energy plans must be funded to ensure a just transition

6 months ago

Latest

Beware the lessons of past transitions

2 years ago

Energy UK estimates £1bn debt increase

2 years ago

Shared PSR ‘may not be possible’ yet, Ofgem chief admits

2 years ago

Weekend press round-up: Energy suppliers may increase bills by £30 to repay rising debt

2 years ago

Pressure is on the sector to reform REGO certificates  

2 years ago

Ovo announces closure of Boost

2 years ago

DFS needs third-party switching mechanism

2 years ago

Thames smart meter customers slash usage

2 years ago

SSEN forecasts 1,300% increase in heat pumps by 2030

2 years ago

Long-duration storage is the next frontier in the UK’s energy storage leadership

2 years ago

REGOs have ‘outlived original purpose’

2 years ago

PPM code ‘necessary’ but bad debt fears mount

2 years ago

Ovo to end using REGOs

2 years ago

Water companies must promote smart meter benefits to businesses

2 years ago

DCC network ‘clearly not up to scratch’

2 years ago

National Grid: We’re not averse to competition

2 years ago

Water companies seem resigned to long-disputed licence changes

2 years ago

Call for smart meter mandate to complete rollout

2 years ago

British Gas quits Energy Switch Guarantee

2 years ago

Eon apologises over switching failures

2 years ago

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