Customers

Two-year energy efficiency delay could cost tenants £1bn

South East to grow data sharing scheme

‘Real opportunity’ for competitive PPM tariffs

Through thick and thin

How digital payments can transform billing and collections for utilities

Commaret: Extending EBSS a ‘waste of money’

Spike in at-home dialysis care sparks energy bill concerns

Top official hits back over UK energy investment famine fears

Shared PSR to go live at end of March

Single social water tariff ‘ought to be non-negotiable’

Investec forecasts sub-£2,000 price cap

Strategic grid investment now is money well spent for the future

How low regret “whole system” investments made now across electricity and hydrogen infrastructure will benefit Great Britain in the long run.

Step by step: how to support domestic heat decarbonisation

Doubts raised over Ofwat’s new powers

Switching showing ‘early signs of a recovery’

Ofgem will have to spread PPM premium across the market

The government’s decision to task Ofgem with ending the prepayment meter (PPM) standing charge premium will mean higher bills for other customers, Citizens Advice has warned. As part of this week's Budget announcement, the chancellor of the exchequer announced an end to the current arrangements under which customers on PPMs pay £45 more in standing charges than those on direct debits. But the question of who should ultimately pay for it remains.

New website offers one-stop-shop for PSR services

So Energy founder: Consumers face a second winter of crisis

Ofgem investigating potential breaches of EBRS  

Treasury confirms EPG freeze