Customers

Editor's Picks

Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

11 months ago

‘Why is Boris Johnson on the PSR?’

12 months ago

Smart meter installations fall to lowest level in years

12 months ago

Trust in water sector hits all-time low

12 months ago

Local energy plans must be funded to ensure a just transition

12 months ago

Latest

General election result will be PR24 delay

12 months ago

Councils forced to choose between fixing potholes and tackling net zero

12 months ago

Brixham bug compensation bill costing Pennon £3.5m so far

12 months ago

Spring forward, LAEP ahead

12 months ago

Southern Water seeks efficiency ideas after funding ‘Rhino tank’ toilet  

12 months ago

Curtailment costs to rise above £3bn before plunging

12 months ago

Make it a LAEP Year: Support your local area energy plan

12 months ago

Labour’s 2030 plan is unfeasible – but will anyone call it out?

12 months ago

South West ramps up compensation for customers hit by contaminated water

12 months ago

Smart meter manufacturers may quit Britain due to slow rollout

12 months ago

Fuel poverty metric needs overhaul

12 months ago

Poll shows strong public support for acquisition-only tariff ban

12 months ago

South West issues boil notice after parasites found in drinking water

12 months ago

Ofgem to limit number of ad-hoc price cap adjustments

12 months ago

Water efficiency campaign to receive £75m backing

12 months ago

Ofgem to lift ban on acquisition-only tariffs before winter

12 months ago

Octopus EV tariff hits 1GW milestone

12 months ago

How do I scale my product innovation business in the energy and utilities markets?

12 months ago

Balancing act | Shifting policy costs in a just way

12 months ago

British Gas sets aside £15m to pay struggling customer bills

12 months ago

Load More