Customers

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Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

9 months ago

‘Why is Boris Johnson on the PSR?’

9 months ago

Smart meter installations fall to lowest level in years

9 months ago

Trust in water sector hits all-time low

9 months ago

Local energy plans must be funded to ensure a just transition

9 months ago

Latest

General election result will be PR24 delay

9 months ago

Councils forced to choose between fixing potholes and tackling net zero

9 months ago

Brixham bug compensation bill costing Pennon £3.5m so far

9 months ago

Spring forward, LAEP ahead

9 months ago

Southern Water seeks efficiency ideas after funding ‘Rhino tank’ toilet  

9 months ago

Curtailment costs to rise above £3bn before plunging

9 months ago

Make it a LAEP Year: Support your local area energy plan

9 months ago

Labour’s 2030 plan is unfeasible – but will anyone call it out?

9 months ago

South West ramps up compensation for customers hit by contaminated water

9 months ago

Smart meter manufacturers may quit Britain due to slow rollout

9 months ago

Fuel poverty metric needs overhaul

9 months ago

Poll shows strong public support for acquisition-only tariff ban

9 months ago

South West issues boil notice after parasites found in drinking water

9 months ago

Ofgem to limit number of ad-hoc price cap adjustments

9 months ago

Water efficiency campaign to receive £75m backing

9 months ago

Ofgem to lift ban on acquisition-only tariffs before winter

9 months ago

Octopus EV tariff hits 1GW milestone

9 months ago

How do I scale my product innovation business in the energy and utilities markets?

9 months ago

Balancing act | Shifting policy costs in a just way

9 months ago

British Gas sets aside £15m to pay struggling customer bills

9 months ago

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