Customers

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Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

12 months ago

‘Why is Boris Johnson on the PSR?’

1 year ago

Smart meter installations fall to lowest level in years

1 year ago

Trust in water sector hits all-time low

1 year ago

Local energy plans must be funded to ensure a just transition

1 year ago

Latest

General election result will be PR24 delay

1 year ago

Councils forced to choose between fixing potholes and tackling net zero

1 year ago

Brixham bug compensation bill costing Pennon £3.5m so far

1 year ago

Spring forward, LAEP ahead

1 year ago

Southern Water seeks efficiency ideas after funding ‘Rhino tank’ toilet  

1 year ago

Curtailment costs to rise above £3bn before plunging

1 year ago

Make it a LAEP Year: Support your local area energy plan

1 year ago

Labour’s 2030 plan is unfeasible – but will anyone call it out?

1 year ago

South West ramps up compensation for customers hit by contaminated water

1 year ago

Smart meter manufacturers may quit Britain due to slow rollout

1 year ago

Fuel poverty metric needs overhaul

1 year ago

Poll shows strong public support for acquisition-only tariff ban

1 year ago

South West issues boil notice after parasites found in drinking water

1 year ago

Ofgem to limit number of ad-hoc price cap adjustments

1 year ago

Water efficiency campaign to receive £75m backing

1 year ago

Ofgem to lift ban on acquisition-only tariffs before winter

1 year ago

Octopus EV tariff hits 1GW milestone

1 year ago

How do I scale my product innovation business in the energy and utilities markets?

1 year ago

Balancing act | Shifting policy costs in a just way

1 year ago

British Gas sets aside £15m to pay struggling customer bills

1 year ago

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