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Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

6 months ago

‘Why is Boris Johnson on the PSR?’

6 months ago

Smart meter installations fall to lowest level in years

6 months ago

Trust in water sector hits all-time low

6 months ago

Local energy plans must be funded to ensure a just transition

6 months ago

Latest

Calls mount for Ofgem overhaul

2 years ago

Dramatic widening in fuel poverty gap revealed

2 years ago

Ofgem resumes updating household consumption values

2 years ago

Ofwat calls out companies over financial transparency

Ofwat has set out expectations for water companies to boost the transparency in how they present financial resilience planning, including making it clearer to stakeholders how stress testing is carried out. Meanwhile dividend payments were queried for not fully reflecting broader performance

2 years ago

Increasing EPG would be a ‘catastrophe’

2 years ago

Energy price cap to fall by £1,000

2 years ago

Octopus to accuse Bulb rivals of rewriting history

2 years ago

Standardisation across utilities

2 years ago

Distributed energy: Press accelerate to win the smart energy race

2 years ago

Government accuses suppliers of lying about forced PPM installs

2 years ago

Reflecting on water successes

As entries come flooding in for the 2023 Water Industry Awards, we reflect on some of the 2022 winners and the projects that caught the judges' attention.

2 years ago

Drax to end gas retail business

2 years ago

How utilities can connect with consumers through payments

2 years ago

Ofgem seeks alternatives to forced PPM installs

2 years ago

Citizens Advice CW ends hydrogen village partnership with Cadent

2 years ago

January sees record EBSS redemption rates

2 years ago

£250m water pollution fines ‘still on the table’

2 years ago

Open data: The great enabler in UK utilities

2 years ago

Power restored to thousands after Storm Otto hits

2 years ago

Trust in water companies hits new low amid pollution woes

2 years ago

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