Customers

Calls mount for Ofgem overhaul

Dramatic widening in fuel poverty gap revealed

Ofgem resumes updating household consumption values

Ofwat calls out companies over financial transparency

Ofwat has set out expectations for water companies to boost the transparency in how they present financial resilience planning, including making it clearer to stakeholders how stress testing is carried out. Meanwhile dividend payments were queried for not fully reflecting broader performance

Increasing EPG would be a ‘catastrophe’

Energy price cap to fall by £1,000

Octopus to accuse Bulb rivals of rewriting history

Standardisation across utilities

Distributed energy: Press accelerate to win the smart energy race

Government accuses suppliers of lying about forced PPM installs

Reflecting on water successes

As entries come flooding in for the 2023 Water Industry Awards, we reflect on some of the 2022 winners and the projects that caught the judges' attention.

Drax to end gas retail business

How utilities can connect with consumers through payments

Ofgem seeks alternatives to forced PPM installs

Citizens Advice CW ends hydrogen village partnership with Cadent

January sees record EBSS redemption rates

£250m water pollution fines ‘still on the table’

Open data: The great enabler in UK utilities

Power restored to thousands after Storm Otto hits

Trust in water companies hits new low amid pollution woes