Customers

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Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

6 months ago

‘Why is Boris Johnson on the PSR?’

6 months ago

Smart meter installations fall to lowest level in years

6 months ago

Trust in water sector hits all-time low

6 months ago

Local energy plans must be funded to ensure a just transition

6 months ago

Latest

South West says drought has sparked behaviour change

2 years ago

Eon installs 5 millionth smart meter

2 years ago

Retailers to pick up £120m tab for RO shortfall

2 years ago

Cold Weather Payments have ‘lagged behind inflation’

2 years ago

Government forecasts spending just £300k on Cold Weather Payments

2 years ago

Firms expect 151% energy costs hike next year

2 years ago

Black demands ‘trust and accountability’ from boards

2 years ago

Ombudsman launches energy brokers dispute scheme

2 years ago

Ofwat warns companies against falling behind on investment

2 years ago

Southern sets out £98m hardship support

2 years ago

Retail CEO: What is the point of Smart Energy GB?

2 years ago

Energy support changes to prompt 87% increase in fuel poverty

2 years ago

Utilita boss: Why does Ofgem think we’re the bad guys?

2 years ago

Water bill fears rise while trust falls

2 years ago

For a better future, we must learn from the past

2 years ago

More suppliers sign up for ESO’s demand flexibility service

2 years ago

Meet the Innovators: Johnson Fernandes, CEO, Equiwatt

2 years ago

Reservoirs still depleted despite autumn downpours

2 years ago

October saw switching spike

2 years ago

CCW: We must change how people view water

2 years ago

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