Customers

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Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

1 year ago

‘Why is Boris Johnson on the PSR?’

1 year ago

Smart meter installations fall to lowest level in years

1 year ago

Trust in water sector hits all-time low

1 year ago

Local energy plans must be funded to ensure a just transition

1 year ago

Latest

Mild weather has cut £260m from price freeze cost

3 years ago

Utilities must beware ‘blind spots’ of vulnerability

3 years ago

Suppliers missed RO deadline leaving £163m shortfall

3 years ago

New net zero index shows lack of confidence in climate targets

3 years ago

Gartner Magic Quadrant for Field Service Management 2022

3 years ago

No room for complacency despite falling gas prices

3 years ago

Charities’ concern as £25m in energy support yet to be redeemed

3 years ago

Switching sees dip following summer uplift

3 years ago

Greater collaborative innovation needed to reach low-carbon future

3 years ago

Government taking ‘lax approach’ to climate impacts on infrastructure

3 years ago

Vulnerable customers must be front of mind as we head into winter

3 years ago

The energy sector needs to recharge, reshape, and renew

3 years ago

Yorkshire gives debtors breathing space

3 years ago

Energy crisis sees reversal of long-term decline in PPMs

3 years ago

Fuel poverty to hit 11m households in April

3 years ago

Water companies urged to ramp up bills support

3 years ago

Group of MPs back universal basic energy allowance

3 years ago

Public information campaign on hydrogen heating to launch

3 years ago

Ofgem mulls ban on forced PPM installations

3 years ago

Affinity ramps up financial support and efficiency campaign

3 years ago

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