Customers

Editor's Picks

Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

9 months ago

‘Why is Boris Johnson on the PSR?’

9 months ago

Smart meter installations fall to lowest level in years

9 months ago

Trust in water sector hits all-time low

9 months ago

Local energy plans must be funded to ensure a just transition

9 months ago

Latest

Utility Week Intelligence Introduces miPerform

10 months ago

Utility Week Live explores… An energy transition for all?

10 months ago

NI Water to increase bills to cover rising energy costs

10 months ago

Shadow energy minister hints Labour would abandon ‘pounds for pylons’ plan

10 months ago

Scottish Power first supplier to trial NHS warm home prescriptions

10 months ago

Weekend press: Former minister took energy firm donation despite security concerns

10 months ago

We know we need to accelerate delivery, so what’s stopping us?

10 months ago

Three water companies launch live sewage discharge maps

10 months ago

Standing charges branded ‘energy poll tax’

10 months ago

Utility Week Live explores… customers and sustainability

10 months ago

Utility Week Intelligence Introduces Ibstock

10 months ago

Switching between large suppliers soars as consumers lose faith in smaller firms

10 months ago

Weekend press: High interest rates could add billions to energy transition

10 months ago

Water companies’ revised PR24 spend to rise to almost £100bn

10 months ago

Ofwat has ‘enabled companies to limit scrutiny’

10 months ago

Utilita CEO: Smart meter targets are fuelling ‘dumb’ decisions    

10 months ago

Ex-GCHQ chief: Cyber attacks could target fragile trust in utilities

10 months ago

Smart meter rollout takes ‘unexpected downwards turn’

10 months ago

Smart mandate for electric heating systems tipped to unlock domestic flexibility

10 months ago

Scottish Power pays out £1.5m for overcharging customers

10 months ago

Load More