Customers

Urgency trumps form on energy bills support

Just 13% think energy firms doing enough to support customers

Fuel Bank Foundation says help requests could hit 15,000 per day

Financial vulnerability and the cost-of-living crisis

Ovo calls for progressive deficit fund tariff in 10-point plan

Autonomous working: the key to customer satisfaction?

Tapping into the benefits of open data in the water industry

Deficit scheme still possible before October cap increase

Ombudsman raises concerns over price cap messaging

British Gas to donate 10% of profits during energy crisis

Covid-style advice campaign urged to slash gas use

Two thirds of firms face price hikes in next quarter

UK is ‘out of time’ to act on energy crisis

Anderson: Deficit fund is ‘being seriously considered’ by government

Energy suppliers failing to offer consistent support for PPM customers

Octopus and ESO showcase ‘major turning point’ in grid balancing

Weekend press round-up: Kwarteng to rein in green profits

The continuing energy crisis dominates the headlines in our latest round-up of the weekend’s national news coverage. With experts now predicting a £6,000 price cap, business secretary Kwasi Kwarteng is reported to be preparing to rein in the profits of renewable energy producers and has promised that “help is coming” for those struggling with soaring bills this winter.

NHS bosses call on chancellor to increase energy bill support

The dream of a shared PSR is within grasp

Cadent eyes rapid rollout of energy advice centres