Customers

Editor's Picks

Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

1 year ago

‘Why is Boris Johnson on the PSR?’

1 year ago

Smart meter installations fall to lowest level in years

1 year ago

Trust in water sector hits all-time low

1 year ago

Local energy plans must be funded to ensure a just transition

1 year ago

Latest

Urgency trumps form on energy bills support

3 years ago

Just 13% think energy firms doing enough to support customers

3 years ago

Fuel Bank Foundation says help requests could hit 15,000 per day

3 years ago

Financial vulnerability and the cost-of-living crisis

3 years ago

Ovo calls for progressive deficit fund tariff in 10-point plan

3 years ago

Autonomous working: the key to customer satisfaction?

3 years ago

Tapping into the benefits of open data in the water industry

3 years ago

Deficit scheme still possible before October cap increase

3 years ago

Ombudsman raises concerns over price cap messaging

3 years ago

British Gas to donate 10% of profits during energy crisis

3 years ago

Covid-style advice campaign urged to slash gas use

3 years ago

Two thirds of firms face price hikes in next quarter

3 years ago

UK is ‘out of time’ to act on energy crisis

3 years ago

Anderson: Deficit fund is ‘being seriously considered’ by government

3 years ago

Energy suppliers failing to offer consistent support for PPM customers

3 years ago

Octopus and ESO showcase ‘major turning point’ in grid balancing

3 years ago

Weekend press round-up: Kwarteng to rein in green profits

The continuing energy crisis dominates the headlines in our latest round-up of the weekend’s national news coverage. With experts now predicting a £6,000 price cap, business secretary Kwasi Kwarteng is reported to be preparing to rein in the profits of renewable energy producers and has promised that “help is coming” for those struggling with soaring bills this winter.

3 years ago

NHS bosses call on chancellor to increase energy bill support

3 years ago

The dream of a shared PSR is within grasp

3 years ago

Cadent eyes rapid rollout of energy advice centres

3 years ago

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