Customers

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Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

1 year ago

‘Why is Boris Johnson on the PSR?’

1 year ago

Smart meter installations fall to lowest level in years

1 year ago

Trust in water sector hits all-time low

1 year ago

Local energy plans must be funded to ensure a just transition

1 year ago

Latest

EDF launches heat pump tracker tariff

1 year ago

Coutinho calls for probe into heating market

1 year ago

Ofwat: It’s difficult to persuade people to pay for stuff they can’t see

1 year ago

Calls for tiered Warm Home Discount  

1 year ago

Thousands more homes to be powered with Thames sewage

1 year ago

Satisfaction with water companies declines

1 year ago

‘No prospect’ of hosepipe bans as England sees wettest period since 1836

1 year ago

The DSO and the Just Transition

1 year ago

Weekend Press: Thames Water plots break-up as it scrambles to avoid nationalisation

1 year ago

New PPM rules may result in more court cases against customers

1 year ago

Small business customers to receive free energy support

1 year ago

Ofgem warns of ‘AI discrimination’ in energy sector

1 year ago

Yorkshire Water failed to automatically compensate cut-off customers

1 year ago

Wessex trial helps clear path for innovative permitting

1 year ago

Utility Week Intelligence Introduces Connect

1 year ago

Ex-regulator warns Thames’ renationalisation is inevitable

1 year ago

Ofgem reveals forced PPM compensation payments

1 year ago

Energy suppliers ‘repeatedly reject’ code mod to prevent dumb meters

1 year ago

Anglian Water rules out hosepipe ban

1 year ago

Water workers report machete attack and broken jaw as abuse soars

1 year ago

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