Customers

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Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

1 year ago

‘Why is Boris Johnson on the PSR?’

1 year ago

Smart meter installations fall to lowest level in years

1 year ago

Trust in water sector hits all-time low

1 year ago

Local energy plans must be funded to ensure a just transition

1 year ago

Latest

EDF launches heat pump tracker tariff

2 years ago

Coutinho calls for probe into heating market

2 years ago

Ofwat: It’s difficult to persuade people to pay for stuff they can’t see

2 years ago

Calls for tiered Warm Home Discount  

2 years ago

Thousands more homes to be powered with Thames sewage

2 years ago

Satisfaction with water companies declines

2 years ago

‘No prospect’ of hosepipe bans as England sees wettest period since 1836

2 years ago

The DSO and the Just Transition

2 years ago

Weekend Press: Thames Water plots break-up as it scrambles to avoid nationalisation

2 years ago

New PPM rules may result in more court cases against customers

2 years ago

Small business customers to receive free energy support

2 years ago

Ofgem warns of ‘AI discrimination’ in energy sector

2 years ago

Yorkshire Water failed to automatically compensate cut-off customers

2 years ago

Wessex trial helps clear path for innovative permitting

2 years ago

Utility Week Intelligence Introduces Connect

2 years ago

Ex-regulator warns Thames’ renationalisation is inevitable

2 years ago

Ofgem reveals forced PPM compensation payments

2 years ago

Energy suppliers ‘repeatedly reject’ code mod to prevent dumb meters

2 years ago

Anglian Water rules out hosepipe ban

2 years ago

Water workers report machete attack and broken jaw as abuse soars

2 years ago

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