Customers

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Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

9 months ago

‘Why is Boris Johnson on the PSR?’

9 months ago

Smart meter installations fall to lowest level in years

9 months ago

Trust in water sector hits all-time low

9 months ago

Local energy plans must be funded to ensure a just transition

9 months ago

Latest

EDF launches heat pump tracker tariff

10 months ago

Coutinho calls for probe into heating market

10 months ago

Ofwat: It’s difficult to persuade people to pay for stuff they can’t see

10 months ago

Calls for tiered Warm Home Discount  

11 months ago

Thousands more homes to be powered with Thames sewage

11 months ago

Satisfaction with water companies declines

11 months ago

‘No prospect’ of hosepipe bans as England sees wettest period since 1836

11 months ago

The DSO and the Just Transition

11 months ago

Weekend Press: Thames Water plots break-up as it scrambles to avoid nationalisation

11 months ago

New PPM rules may result in more court cases against customers

11 months ago

Small business customers to receive free energy support

11 months ago

Ofgem warns of ‘AI discrimination’ in energy sector

11 months ago

Yorkshire Water failed to automatically compensate cut-off customers

11 months ago

Wessex trial helps clear path for innovative permitting

11 months ago

Utility Week Intelligence Introduces Connect

11 months ago

Ex-regulator warns Thames’ renationalisation is inevitable

11 months ago

Ofgem reveals forced PPM compensation payments

11 months ago

Energy suppliers ‘repeatedly reject’ code mod to prevent dumb meters

11 months ago

Anglian Water rules out hosepipe ban

11 months ago

Water workers report machete attack and broken jaw as abuse soars

11 months ago

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