Customers

CNG Group calls in advisors

Autoswitching service ceases trading

BEIS and Ofgem ‘should consider one-off price cap adjustment’

A one-off adjustment to the price cap or even quarterly caps should be considered by Ofgem and the government, an ex-big six boss has suggested. Former Npower chief executive Paul Massara was talking to Utility Week about the options he believes the Department for Business, Energy and Industrial Strategy (BEIS) and the energy regulator will be considering as part of the industry’s response to the influx of supplier failures following a spike in wholesale costs.

Energy UK: There is no cash down the back of the sofa

Mum, the broom cupboard and the robot

Kwarteng insists energy safety nets have yet to be fully tested

Avro and Green failures leave 835k customers for SoLR

PCWs suspend energy services

UKPN and Thames to roll out shared PSR

Utility Week launches Energy Reset

Customer service: Invest in people, not tech alone

Switching saw 20% YOY dip in August

Elexon expels two suppliers from BSC

British Gas appointed to take on People’s Energy customers

Bulb exploring options as energy crisis intensifies

Kwarteng to hold emergency talks with Ofgem

EDF takes on Utility Point customers

Ofgem has appointed EDF to take on the 220,000 customers of Utility Point, which exited the market earlier this week.

Will soaring wholesale costs take us back to a ‘big six’?

Energy suppliers desert PCWs as pressures mount

Anglian’s route to net zero: Green finance, process emissions and strength in numbers