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Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

10 months ago

‘Why is Boris Johnson on the PSR?’

10 months ago

Smart meter installations fall to lowest level in years

10 months ago

Trust in water sector hits all-time low

11 months ago

Local energy plans must be funded to ensure a just transition

11 months ago

Latest

National Grid boosts support for kidney patients

1 year ago

Octopus completes Shell migration

1 year ago

Thames CEO: Shareholder U-turn does not mean special administration

1 year ago

Utilita acquires tech company to provide ‘property snapshot’ for customers

1 year ago

‘No difference’ in water usage following launch of Affinity’s rising block tariff

1 year ago

Heat pump flex trials cause half of customers ‘discomfort’

1 year ago

How to supercharge your smart water metering success

Date: 19/04/2024 11:00 am

Smart meter mandate risks anti-vaxxer style backlash, British Gas boss warns

1 year ago

Ofgem considers introducing ‘dynamic’ price cap

1 year ago

Suppliers held billions of pounds in customer credit balances last year

1 year ago

Best and worst suppliers for customer service revealed

1 year ago

Fuel poverty charity and gas networks team up with healthcare providers

1 year ago

Charities slam ‘unacceptable’ £74m Warm Home Discount underspend

1 year ago

Anglian adds £70m to its financial aid pot

1 year ago

Women in utilities: Overcoming the mid-career challenge

1 year ago

Ofgem and Ofwat warn firms about ‘intimidating’ debt collection activity

1 year ago

Weekend press: National Grid’s net-zero vision

1 year ago

Water companies slammed for failing to engage with customer groups

1 year ago

Welsh Water to pay out £40m for downplaying poor performance

1 year ago

Environment Agency chair backs compulsory water metering and more hosepipe bans

1 year ago

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