Customers

National Grid boosts support for kidney patients

1 year ago

Octopus completes Shell migration

1 year ago

Thames CEO: Shareholder U-turn does not mean special administration

2 years ago

Utilita acquires tech company to provide ‘property snapshot’ for customers

2 years ago

‘No difference’ in water usage following launch of Affinity’s rising block tariff

2 years ago

Heat pump flex trials cause half of customers ‘discomfort’

2 years ago

How to supercharge your smart water metering success

Date: 19/04/2024 11:00 am

Smart meter mandate risks anti-vaxxer style backlash, British Gas boss warns

2 years ago

Ofgem considers introducing ‘dynamic’ price cap

2 years ago

Suppliers held billions of pounds in customer credit balances last year

2 years ago

Best and worst suppliers for customer service revealed

2 years ago

Fuel poverty charity and gas networks team up with healthcare providers

2 years ago

Charities slam ‘unacceptable’ £74m Warm Home Discount underspend

2 years ago

Anglian adds £70m to its financial aid pot

2 years ago

Women in utilities: Overcoming the mid-career challenge

2 years ago

Ofgem and Ofwat warn firms about ‘intimidating’ debt collection activity

2 years ago

Weekend press: National Grid’s net-zero vision

2 years ago

Water companies slammed for failing to engage with customer groups

2 years ago

Welsh Water to pay out £40m for downplaying poor performance

2 years ago

Environment Agency chair backs compulsory water metering and more hosepipe bans

2 years ago

Editor's Picks

Can DSOs put the customer first?

‘Why is Boris Johnson on the PSR?’

Smart meter installations fall to lowest level in years

Trust in water sector hits all-time low

Local energy plans must be funded to ensure a just transition

Latest

National Grid boosts support for kidney patients

Octopus completes Shell migration

Thames CEO: Shareholder U-turn does not mean special administration

Utilita acquires tech company to provide ‘property snapshot’ for customers

‘No difference’ in water usage following launch of Affinity’s rising block tariff

Heat pump flex trials cause half of customers ‘discomfort’

How to supercharge your smart water metering success

Smart meter mandate risks anti-vaxxer style backlash, British Gas boss warns

Ofgem considers introducing ‘dynamic’ price cap

Suppliers held billions of pounds in customer credit balances last year

Best and worst suppliers for customer service revealed

Fuel poverty charity and gas networks team up with healthcare providers

Charities slam ‘unacceptable’ £74m Warm Home Discount underspend

Anglian adds £70m to its financial aid pot

Women in utilities: Overcoming the mid-career challenge

Ofgem and Ofwat warn firms about ‘intimidating’ debt collection activity

Weekend press: National Grid’s net-zero vision

Water companies slammed for failing to engage with customer groups

Welsh Water to pay out £40m for downplaying poor performance

Environment Agency chair backs compulsory water metering and more hosepipe bans