Customers

The pathway for the hydrogen economy  

Smart electricity meter installations hit 16m in July

EDF becomes first supplier to raise prices in line with new cap

Emergency disconnection repair scheme hits 1,000 referrals

Government seeks to make REGO scheme more transparent

Creating a smart meter network as a foundation for net zero

The challenge of scaling up the smart meter roll-out is shared across gas, water and electricity companies. As the panel debate and workshop at the Utility Week Live Summit discussed, smart meters prepare consumers for the changes to come on the net zero journey. But is there are also a case for using the energy sector's new dual band communications network for smart water meters too? Read on to hear more about delegates' views.

Government launches greenwashing review

Quarter of consumers say smart meter rollout not worthwhile

Eon Next takes on customers of Hub Energy

ODIs made gains for customers but not leaks, Ofwat finds

Paypoint offers to pay £12.5m into Ofgem redress fund

Switching hits 3-year low in July

Breaking bad news early: Setting the narrative

Hub Energy becomes third supplier of 2021 to cease trading

UK Energy Consumer Report: Are UK energy providers ready to serve Generation Z?

‘Devastating’ price cap rise is part of ‘toxic combination’

Brearley: Government right to extend price cap

Record gas prices drive up price cap to highest level

Social Energy customers become first to claim residential REGOs

July saw ‘worrying growth’ in new hybrid vehicles