Customers

BEIS sets out plans for auto-switching trial and price cap extension

UKPN to integrate PSR with water companies

UK Power Networks will share details of vulnerable customers with water companies in its regions, in a partnership which it believes “moves the industry a step closer to the potential of a nationwide register”.

CSOs and meeting EPAs prioritised for PR24

Covid and strike action cost Centrica £87m

BEIS unveils plans to tackle ‘market distortion’ from ECO

Smart energy appliances to be regulated

BEIS-backed smart trial halves energy bills

Failure to join up transport strategy risks ‘decade of regret’

Transforming digital transformation: the impact of net zero

Young energy consumers continue to suffer most under Covid

Majority of councils now have net-zero plans

Nearly three quarters of England’s most powerful councils have committed to decarbonise their local area, according to a new report from Parliament’s spending watchdog. The National Audit Office backed calls for the government to consider the case for a statutory duty for local authorities on net zero to clarify the scope of their roles and responsibilities.

SSE to supply ‘traceable’ green power with new business arm

One-third of homes financially worse off this year

Partnerships key to Yorkshire’s decarbonisation strategy

Almost 3 million switches completed so far in 2021

Brexit lessons for the smart meter rollout

Defra ready to consult on Ofwat SPS

Open banking: The blue-sky opportunity for utility companies

EV drivers highlight disparity between Scotland and England

Customer service issues at highest level since 2010