Customers

Editor's Picks

Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

6 months ago

‘Why is Boris Johnson on the PSR?’

6 months ago

Smart meter installations fall to lowest level in years

6 months ago

Trust in water sector hits all-time low

6 months ago

Local energy plans must be funded to ensure a just transition

6 months ago

Latest

Real-time data essential to meet PCC targets

3 years ago

Ovo: Petrol and diesel ban ‘should be more aggressive’

3 years ago

The role of EVs in reinventing energy retail

3 years ago

‘Energy service models hindered by regulation’

3 years ago

Landlords key to unlocking smart energy benefits for tenants

3 years ago

Good Energy CEO takes aim at Bulb’s renewable claims

3 years ago

Embracing the challenges of energy retail

3 years ago

Ofwat proposes new financial support expectations

3 years ago

Anglian issues net-zero linked bond

3 years ago

Ofgem reveals when final Covid costs will be reflected in the price cap

3 years ago

Shell Energy CEO: Three steps for a better market

3 years ago

Octopus reviews advertising ‘shortcoming’ following GB News complaints

3 years ago

Hydrogen v heat pumps debate is holding us back

3 years ago

Smart data sharing offers ‘valuable opportunity’ to help vulnerable customers

3 years ago

Energy retail strategy: A sector wishlist

3 years ago

‘Climate Assembly risks being tool to allow politicians not to make decisions’

3 years ago

Customer service satisfaction dips to all-time low

3 years ago

Getting smart about EVs

3 years ago

BP outlines plans for hundreds of rapid charging hubs for fleets

BP Pulse has launched the first rapid charging hub for fleet vehicles and said it plans to open hundreds more by 2030.

3 years ago

Switching hits four-year low

3 years ago

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