Customers

Prices are coming down, but we must continue to help struggling households

2 years ago

Ofgem concerned net zero costs will hit vulnerable customers

2 years ago

EV range anxiety is ‘no longer as big a deal’, says Eon MD

2 years ago

Government must do ‘heavy lifting’ on water efficiency

2 years ago

Fuel poverty advisor calls for smart meter data to be used to identify vulnerable

2 years ago

30m smart meters connected to DCC network

2 years ago

Yorkshire Water extends support for vulnerable billpayers

2 years ago

Weekend press: Ministers urged to publish Thames Water bailout plan

2 years ago

Customers increasingly unimpressed with energy suppliers’ customer service

2 years ago

Ofgem does not know who provides its gas and electricity

2 years ago

Ofgem investigates Utilita over meter alerts

2 years ago

The hydrogen comms campaign: Time to shift up a gear

2 years ago

Metric to calculate fuel poverty needs reforming to include billing data

2 years ago

Return of ‘tease and squeeze’ tariffs will be ‘kick in the teeth’ for consumers

2 years ago

Treasury urged to introduce clean heat discount to encourage heat pump uptake

2 years ago

Price cap falls to lowest level in two years

2 years ago

Consumers bemoan price cap for stifling competition

2 years ago

Former Sainsbury’s CEO appointed Ovo chair

2 years ago

Smart meter rollout sees strongest January in four years

2 years ago

Two more suppliers cleared to restart forced PPM installations

2 years ago

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Latest

Prices are coming down, but we must continue to help struggling households

Ofgem concerned net zero costs will hit vulnerable customers

EV range anxiety is ‘no longer as big a deal’, says Eon MD

Government must do ‘heavy lifting’ on water efficiency

Fuel poverty advisor calls for smart meter data to be used to identify vulnerable

30m smart meters connected to DCC network

Yorkshire Water extends support for vulnerable billpayers

Weekend press: Ministers urged to publish Thames Water bailout plan

Customers increasingly unimpressed with energy suppliers’ customer service

Ofgem does not know who provides its gas and electricity

Ofgem investigates Utilita over meter alerts

The hydrogen comms campaign: Time to shift up a gear

Metric to calculate fuel poverty needs reforming to include billing data

Return of ‘tease and squeeze’ tariffs will be ‘kick in the teeth’ for consumers

Treasury urged to introduce clean heat discount to encourage heat pump uptake

Price cap falls to lowest level in two years

Consumers bemoan price cap for stifling competition

Former Sainsbury’s CEO appointed Ovo chair

Smart meter rollout sees strongest January in four years

Two more suppliers cleared to restart forced PPM installations