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Editor's Picks

Can DSOs put the customer first?

Can DSOs put the customer first?

SSEN’s advisory board chair is challenging DSOs to rethink how close they are to customers, as we round up our recent series of reports produced with the network on the future of the operator.

1 year ago

‘Why is Boris Johnson on the PSR?’

1 year ago

Smart meter installations fall to lowest level in years

1 year ago

Trust in water sector hits all-time low

1 year ago

Local energy plans must be funded to ensure a just transition

1 year ago

Latest

British Gas is first supplier to raise bills in line with price cap

5 years ago

‘Vague’ Penrose report is ‘good provocation for debate’

A long-awaited report outlining recommendations designed to strengthen the UK’s competition regime has been cautiously welcomed by industry observers but described as lacking in detail. The Power to the People report by Conservative MP John Penrose has a heavy focus on streamlining regulatory processes and creating further competition where possible. It also calls for measures introduced in insurance to tackle 'loyalty penalties' to be extended to energy.

5 years ago

Anglian grows Shop Window project

Anglian Water has set out plans to expand its Shop Window, the company's Newmarket test bed for innovation, to trial its projects with one million customers before company-wide adoption.

5 years ago

Octopus and NatWest unveil EV charging bundle

Octopus Energy and NatWest Group have launched an electric vehicle (EV) charging bundle which will allow the bank’s customers to purchase chargers at discounted rates. The joint offering, which the companies claim is the first of its kind, includes the entire stack of infrastructure, technology and software needed to switch to EVs as well as a comprehensive assessment of each customer’s needs.

5 years ago

Number of ultra-rapid EV chargers rose by 65% in 2020

5 years ago

‘Beware of unintended consequences on net-zero journey’

5 years ago

Countdown to COP webinar: The Just Transition

Date: 26/02/2021 11:00 am

Six ways to tackle consumer vulnerability

Consumer protection experts share their key asks of utilities in establishing long-term strategies to support a wide range of vulnerabilities.

5 years ago

ECO scheme to increase by 56%

5 years ago

Doubling down on debt

5 years ago

Has Octopus Energy sparked a tidal wave of innovation in utilities?

To compete with new market entrants and business models, utility retailers need to broaden their innovation programmes. Olivia Law, innovation expert at Pollen8, explores what’s holding them back and how to overcome the barriers

5 years ago

Energy efficiency underspend will not be rolled over

The government does not intend to roll forward hundreds of millions of pounds worth of underspent energy efficiency cash from its Green Homes Grant (GHG) scheme, it has emerged. Shadow business secretary Ed Miliband described the decision as making “a mockery of the government’s commitments on climate change and a green recovery”.

5 years ago

Growing debt cloud looms over utilities

5 years ago

Northumbrian joins Covid-19 testing programme

5 years ago

Uswitch names most reliable energy suppliers during lockdown

5 years ago

Fuel charity sees demand increase by a quarter due to pandemic

5 years ago

John Pettigrew: We must tackle green skills gap ahead of COP

5 years ago

Severn Trent ramps up sewer monitoring

Severn Trent is ramping up its use of smart sewer monitoring devices after the success of a trial. The company reported 25 per cent fewer blockages and a 15 per cent reduction in pollution incidents during the first year of AMP7

5 years ago

Emma Pinchbeck: How to win public permission for the green recovery

5 years ago

Wholesale costs see price cap rise by £100

5 years ago

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