Energy networks

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End of DNO incentives risks ‘sub-optimal’ customer service

A lack of financial incentives for distribution network operators (DNOs) to improve service risks creating a “postcode lottery” which could result in “sub-optimal customer outcomes”. That is according to Ofgem’s Stakeholder Engagement and Consumer Vulnerability (SECV) Incentives Panel, which has just published its final annual report. As the incentive scheme draws to a close, after eight years, the SECV Panel’s 2022-23 assessment warns that “stakeholder engagement is not truly embedded across all DNOs, and certainly not to the same standard”.

2 years ago

National Grid’s £1bn London Power Tunnels take shape

2 years ago

Has Sunak set a net-zero trap for Starmer?

2 years ago

Scottish government slammed over energy strategy delay

2 years ago

Weekend press round-up: Bills set to rise as water companies turn on spending taps

In our latest review of sector coverage in the national media, water companies are set to invest £90 billion through their combined business plans for 2025-2030 but there are questions over whether they can deliver on their plans. Meanwhile, there are warnings that energy bills remain unaffordable despite a cut in the price cap and concern that consumers will still need help to meet the costs of installing a heat pump.

2 years ago

Know your NIS updates: Staying ahead of cyber threats and compliance

Date: 20/10/2023 12:00 pm

DFS expected to provide at least three times as much capacity

2 years ago

Gas demand flexibility trial planned for this winter

2 years ago

Transmission network charge hike labelled ‘catastrophic’

Doubling transmission network charges by the end of this decade would be “catastrophic” for Scotland’s renewable energy sector and will disincentive investment, the industry’s Scottish umbrella body has warned after projections reveal a dramatic increase. The Electricity Systems Operator (ESO) has announced its projection of Transmission Network Use of Service (TNUoS) tariffs for 2029/30 – 2033/34. These show that the total revenue expected to be recovered from demand tariffs is due to grow by about £3 billion from current levels to £6.1 billion in 2029/30.

2 years ago

Octopus customers first to help ESO balance grid

2 years ago

Stay the hydrogen course

2 years ago

55 heat network projects win funding for upgrades

2 years ago

Weekend Press: Energy efficiency taskforce axed after four meetings

In our latest round-up of the weekend’s national news coverage, the government’s energy efficiency taskforce, charged with reducing the UK’s energy use by 15% by 2030, has been scrapped after just six months and four meetings. Elsewhere, the Renewable Energy Foundation (REF) alleges that consumers have effectively overpaid hundreds of millions of pounds for the Moray East wind farm in north-east Scotland, Southern Water faces legal action over floods and Bill Gates raises concerns that his nuclear firm is to be snubbed in the UK modular reactor race.

2 years ago

Long-stay car parks could unlock 4.3GW of flexible energy

2 years ago

From fix on fail to predicting the future: Asset management strategies for power and water

Date: 10/10/2023 11:00 am

The UK’s antiquated grid is stifling the renewable energy market

2 years ago

600,000 heat pump goal survives Sunak net zero retreat

2 years ago

Ofgem ordered to redetermine Northern Powergrid ED2 spend

2 years ago

Sunak ups heat pump grants and pledges grid reform

2 years ago

Cost of living crisis is a chance to engage consumers on sustainability

2 years ago

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