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Consumers are transferring their customer experience expectations across all of the brands they interact with.
7 years ago
Customers are able to automatically instruct their devices to charge or turn on when energy is cheapest and reduce their consumption at peak times when prices are higher and the system is strained.
One Select ceased trading on Monday (10 December), the news followed the supplier coming bottom of the Citizens Advice star ratings table which monitors customer service.
The opportunities offered by deregulation have shaped Verastar over the past 20 years. The business
Green energy supplier Ecotricity has been awarded a contract with the British Airways i360 viewing platform in Brighton.
Start-up energy companies have disputed a national media report which claims they are in debt following an "investigation" looking at some of the cheapest tariffs on the market.
Former Liberal Democrat energy secretary Ed Davey has slammed the government over Reading-based supplier One Select's failure.
Renewable energy company Bulb has been named as the UK's fastest-growing private company. topping the list of 100 other private firms.
Ofgem is looking for a supplier of last resort for One Select's 36,000 domestic customers. The energy supplier recently came bottom of Citizens Advice’s star rating list for customer service.
Reading-based One Select comes bottom of Citizens Advice customer service table. Meanwhile So Energy comes out on top and SSE takes second place and is the highest ranked big six supplier.
The defaults have led to an eye-watering £58.6 million shortfall in this key support mechanism
Interest in smart technology is on the rise, and it is being driven, in part,
At the end of last month, Citizen’s Advice filed its super-complaint to the competition watchdog
Barney Cook is no stranger to hardship in the energy business, having seen his family
Together Energy's chief executive says the company has grown at a "substantial rate" as it announced appointments and a £1.8 million investment in a new billing system.
