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SSE reportedly contacted almost 13,000 customers and urged them to switch to a supplier which is believed to be struggling to pay its debts.
7 years ago
More than one in seven households in the UK could be at risk from fires, electric shocks and gas explosions due to meter tampering, a new survey has indicated.
Energy giant Eon has launched a fixed annual tariff to help customers “personalise” their bills.
A council-owned energy firm has been scrapped before becoming operational at a cost of at least £2.5 million.
Last month just under half a million (477,106) customers switched supplier, up by nearly a quarter (23 per cent) compared to the same time last year.
Npower's chief executive Paul Coffey said the results “reflect how tough the market is for energy suppliers”.
Energy and clean growth minister, Claire Perry said the proposal by Citizens Advice to extend the rollout until 2023 would "only delay millions of households from enjoying the benefits of a smarter energy system."
The fate of a council-owned energy company that may face the chop before it is operational after costing tax payers £1 million is being decided today (10 August).
Eon has announced “important milestones” have been reached in its transaction to acquire Innogy from RWE.
Collapsed energy supplier Iresa experienced cash flow difficulties and attempts to secure additional funding and a sale of the business were unsuccessful, Utility Week understands.
Energy giant Eon has overtaken SSE in the big six league table to become the
The incoming energy price cap will not stop bill increases, consultancy firm Cornwall Insight has
"How do brands in the industry address the gap between what customers expect from them and what they actually deliver?"
Energy UK and the Department for Business, Energy and Industrial Strategy (BEIS) have issued a
British Gas has announced an increase of nearly 4 per cent to its standard variable tariff (SVT) due to a “rapid” increase in wholesale energy costs.
The regulator was investigating whether Iresa breached licence conditions and consumer complaints handling standards relating to treating customers fairly, complaints and call handling, customer switching, providing refunds and consideration of customers’ ability to pay when in debt.
As two more energy providers cease trading within days of each other, this has hardly been the market’s finest hour.
Ofgem says the increased tariff is due to higher wholesale gas and electricity costs since the level was last updated in February to protect one million more customers who receive the Warm Home Discount.
The £2 million increases the authority’s total investment in the energy company, which it set up in 2016 to offer cheaper energy for local residents and reinvest any profits in the local community, to £26.2 million.
The average household has seen its energy bills increase by nearly 20 per cent over the last decade even though it is using a fifth less gas and electricity, according to new research by the Liberal Democrats.