Electricity retail

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Energy suppliers should absorb bad debt, consumers say

Britons “instinctively oppose” the force-fitting of prepayment meters (PPMs) as a debt recovery measure, Ofgem’s review into the practice concludes. Instead, British energy consumers believe that suppliers should absorb debt within their perceived profits. The consumer research was released alongside a new code of practice which tightens the rules on forced PPM installations.

2 years ago

Firms face ‘severe’ fines for missing smart meter targets

2 years ago

Ovo to end using REGOs

2 years ago

DCC network ‘clearly not up to scratch’

2 years ago

Call for smart meter mandate to complete rollout

2 years ago

Ofgem increases RO mutualisation thresholds

3 years ago

British Gas quits Energy Switch Guarantee

3 years ago

Eon apologises over switching failures

3 years ago

Microbusinesses left saddled with debt they do not owe

3 years ago

Ready for the new era of billing and collections?

3 years ago

Good Energy signs record deal for power from Hornsea One  

Good Energy has signed its largest ever renewable energy deal. The contract has been agreed with Orsted and will see Good Energy power UK homes and businesses with energy produced at Hornsea One offshore windfarm in the North Sea.

3 years ago

Ofgem further revises credit balance ringfencing proposals

3 years ago

Almost 700,000 customers take part in Octopus’ Saving Sessions

3 years ago

Energy standing charges to hit record highs

3 years ago

‘Power Rinse’: Households game Demand Flexibility Service

3 years ago

High Court throws out rival bidders legal challenge over Bulb sale

3 years ago

Scottish Power almost triples Smart Export Guarantee rate

3 years ago

‘Real opportunity’ for competitive PPM tariffs

3 years ago

Brookfield to acquire 20% stake in Octopus

3 years ago

Weekend press: Three suppliers force-fitted 70% of PPMs as bills rocketed

In our latest round-up of the weekend’s national news coverage, the government has revealed that British Gas, Scottish Power and OVO force-fitted seven in ten of all the prepayment meters installed using court warrants last year. Elsewhere, Ovo has launched a tariff that is cheaper than the government's cap on household bills.

3 years ago

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